Frequently Asked Questions

Creating an account is simple and free. Click the "Join Free" button on our homepage, fill in your basic information (name, email, password), and verify your age. Once submitted, you will receive a confirmation email to activate your account.

Yes, creating a profile, browsing, and basic messaging are completely free. We also offer premium subscriptions that unlock additional features like advanced filters, priority support, and enhanced profile visibility. You can use the platform fully without ever paying.

Our platform is strictly for adults aged 18 and over. Age verification helps us maintain a safe, mature community and ensures compliance with legal requirements. We take this seriously to protect all our members.

Absolutely. Our website is fully responsive and works perfectly on smartphones, tablets, and desktops. No app download is required — simply visit lemeseeyourface.online from your mobile browser.

We use industry-standard encryption (SSL/TLS) for all data transmission and AES-256 encryption for stored data. We are fully GDPR compliant and registered in France. Your data is never sold to third parties. Read our full Privacy Policy for details.

We use a combination of email verification, photo verification (you may be asked to take a selfie in a specific pose), and optional ID verification. Verified profiles display a badge, giving other members confidence that you are who you say you are.

Your safety is our priority. You can block any user instantly, and you can report inappropriate behavior through the report button on their profile or in your messages. Our moderation team reviews all reports within 24 hours and takes appropriate action, including account suspension or permanent bans.

No. We only display an approximate location (city or region) derived from your IP address. We never share your precise GPS coordinates or home address with other users. You control what location information appears on your profile.

Our algorithm considers your stated preferences, interests, location, and behavioral patterns (such as who you view and message) to suggest compatible members. The more complete your profile, the better your matches will be. You can also use manual filters to refine your search.

You can send messages to any member who has not blocked you. However, we encourage respectful communication. Members who receive unwanted messages can block or report the sender. We monitor for spam and abusive messaging to keep the community healthy.

When you block a user, they can no longer see your profile, send you messages, or interact with you in any way. Blocking is private — the blocked user is not notified. You can unblock someone at any time from your account settings.

You can cancel your subscription at any time from your account settings under "Billing." Your premium features will remain active until the end of your current billing period. No refunds are provided for partial months, in accordance with our Terms of Use.

You can delete your account permanently from your account settings. This action is irreversible and will remove all your data from our platform within 30 days, except where we are legally required to retain certain records. If you change your mind, you must create a new account.

We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and select local payment methods depending on your region. All transactions are processed securely through PCI-DSS compliant payment processors.

LeMeSeeYourFace is operated by RETRO PASSION OTO 85, a company registered in France with its registered office at ZI de Montifaut, rue de l'industrie, 85700 POUZAUGES, France. We comply with all applicable French and EU regulations, including GDPR.

Your data is primarily stored on servers within the European Union. In limited cases where we use third-party services (such as analytics or advertising tools), data may be transferred outside the EU under Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring equivalent data protection.

You have the right to access, rectify, erase, restrict processing, and port your data. To exercise these rights, email us at privacy@lemeseeyourface.online with your request. We will respond within 30 days. You may also lodge a complaint with the CNIL (French Data Protection Authority).